Customer Financial Services Representative

Ref#: 30182
CBS Business Unit: Simon & Schuster
Job Type: Full-Time Staff
Job Schedule: Full-Time
Job Location: Riverside, NJ, US

About Us:
Simon & Schuster, a part of CBS Corporation, is a global leader in the field of general interest publishing, dedicated to providing the best in fiction and nonfiction for consumers of all ages, across all printed, electronic, and audio formats. Its divisions include Simon & Schuster Adult Publishing, Simon & Schuster Children’s Publishing, Simon & Schuster Audio, Simon & Schuster Digital, and international companies in Australia, Canada, India and the United Kingdom.


  • Responsible for an assigned group of accounts within the National Accounts Segment
  • Responsibilities include accounting, reporting, collections and reconciliations for a wide variety of customer accounts as well as risk management, financial analysis, and SOX internal controls compliance.
  • Responsible for the reconciliation of assigned accounts and for issuance of the credit/debit adjustments
  • Provide various ad hoc reporting on assigned accounts



  • BS Accounting/Finance Degree from an accredited college/university
  • 1-2 years of Accounting, Finance, Credit, Accounts Receivable, Customer Service or related experience, preferred
  • Excellent communication skills: verbal and written
  • Excellent PC skills. Excel spreadsheet (Pivot Tables, V-Lookup, Macros), Oracle
  • Ability to use various PC/CS utilities and Internet based utilities
  • Excellent customer management skills
  • Strong interpersonal skills
  • Must be able to exercise good independent judgment, with good skills
  • Well organized, with good time management skills
  • Attention to detail and accuracy
  • Must be able to interpret objectives and coordinate day to day tasks
  • Good at facilitating problem solving with customers and colleagues
  • Ability to work under pressure with constant financial goals
  • Excellent negotiation skills
EEO Statement:
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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