Collections Associate

Ref#: 29420
CBS Business Unit: CBS Radio
Job Type: Full-Time Staff
Job Schedule: Full-Time
Job Location: Nashville, TN, US

About Us:
CBS RADIO is one of the largest major-market broadcast media operators in the United States and the undisputed leader in news and sports radio. Producing original audio and video content, live events and exclusive programming broadcast via on-air, online and mobile platforms, CBS RADIO reaches more than 72 million consumers nationwide each week. As a part of CBS Corporation, the division owns and operates 117 radio stations in 26 markets – including the top 10 as ranked by Nielsen Audio – as well as an extensive array of digital assets. CBS RADIO distributes its programming via AM, FM and HD Radio stations, and CBS Local Digital Media apps, making engaging with audiences easier than ever before. For more information, please visit

CBS Radio's Shared Service Center manages Accounts Payable and Accounts Receivable functions for all of its properties.   The center will drive continuous process improvements through best practices, innovative ideas and a passion for customer satisfaction.   As the Collections Associate, you will implement the collections strategy for each customer and ensure all customer invoices are paid on time. Specifically, this role will be responsible for:

  • Ensure all customer invoices are paid within terms
  • Maintain excellent records of collection activity
  • Ensure all partially paid invoices are cleared by further payment or billing adjustment
  • Track and clear any and all unapplied cash
  • Weekly review with Supervisor of all overdue accounts
  • Maintain good working relationships with customer contacts
  • Ensure compliance with the published policies and procedures

As an Associate, you must have ability for attention to detail with focus on exceptional customer service.  In addition:

  • Focus and skill at accuracy, attention to detail and consistency
  • Effective time management skills
  • Effective problem solving and documentation skills
  • Ability to build good relationships with customers and suppliers
  • Provide proactive service to customers
  • Proficient in Microsoft Office Suite
  • 1-3 years A/R experience preferred
EEO Statement:
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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