Senior Manager, Talent Development

Ref#: 32126
CBS Business Unit: CBS Interactive
Job Type: Full-Time Staff
Job Location: San Francisco, CA, US

About Us:
CBS Interactive is the premier online content network for information and online operations of CBS Corporation as well as some of the top native digital brands in the entertainment industry. Our brands dive deep into the things people care about across entertainment, technology, news, games, business and sports. With over 1 billion users visiting our properties every quarter, we are a global top 10 web property and one of the largest premium content networks online.

Check us out on The Muse, Instagram and YouTube for an inside look into 'Life At CBSi' through employee testimonials, office photos and company updates.
Role Details:
We are actively seeking to bring in a new Senior Manager, Talent Development to join our team of engaged professionals and manage global programs and execution in 3 main areas: learning and development (60%), talent management (30%), and diversity and inclusion initiatives (10%). Our future team member is passionate about helping people learn and grow, has strong business acumen and program management skills, and is interested in working in a high-tech, friendly and collaborative environment. The Senior Manager, Talent Development is a key member of the Talent team (which includes Talent Acquisition), and brings leadership, creativity and efficiency to all talent-related processes.

Your Day-to-Day:
  • Design, develop and facilitate training courses and reinforcement programs to help employees build relevant skills necessary to succeed at work
  • Partner with HR business partners (HRBPs) and business leaders to identify individual, team and company learning and performance needs, and design/facilitate strategic programs or develop other learning resources to close performance gaps
  • Manage talent management processes and systems, including annual performance reviews, goal-setting, career development and succession planning tools, and provide applicable training and guidance to increase adoption
  • Partner on D&I initiatives from a learning perspective, including providing guidance to our development-focused Employee Resource Group to help increase belonging and engagement
  • Provide direct leadership to our Learning and Development Coordinator, including coaching, coordinating/directing work, and celebrating achievements.  This includes overseeing the following programs:  New Hire Orientation and the Onboarding process; learning measurement and reporting; and learning technologies (LMS and e-learning)
  • Partner closely with HRBPs and cross-functional teams to provide and acquire feedback on talent development programs, and make iterations to increase organizational effectiveness
  • Analyze business impact on organizational programs, communicate insights that assist in increasing positive behavioral change, and make necessary adjustments to increase efficacy

Key Projects:
  • Within your first 12 months, you will have dramatically changed the Talent function in several areas, including the following strategic projects:
  • Create and implement a learning reinforcement campaign, including microlearning initiatives, skills-practice sessions and other tools to help employees apply their learnings and practice behavioral change
  • Design, develop and manage an employee learning portal that will house all things learning-related and provide one-stop access for development tools
  • Refine and manage our Performance Gap Analysis process and design new training courses for leaders and employees based on priority needs
  • Develop a menu of structured facilitation offerings and best practices to help teams enhance productivity and efficacy
What you bring to the team:
  • 5+ years of Organizational Effectiveness experience (e.g. Learning and development with adult learners, Talent management, Change management, and/or Organizational effectiveness) in support of large scale employee development and/or transformational initiatives
  • Exceptional facilitation and platform skills with strong executive presence in front of audiences of all sizes
  • 2-3 years of instructional design experience focused on practical tools that increase behavioral change
  • Exemplary relationship builder and communicator who is consultative in nature and able to quickly form partnerships with clients at all levels    
  • Strategic thinker with strong process orientation; able to pivot from strategy to execution as well as anticipate changes to maintain effectiveness 
  • Creative and conceptual thinker who can facilitate unstructured strategic sessions, and also design, novel and transformative solutions for teams
  • Strong organization skills and project management acumen, with a keen detail-orientation 
  • Ability to collect and analyze quantitative and qualitative data to generate recommendations and measure progress
  • Flexible and quickly adapt to change and shifting priorities to meet organizational needs
  • Basic knowledge of Google Suite, working knowledge of cloud-based file sharing programs, and experience with Learning Management Systems
  • Ability to travel (20%), both domestic and international

EEO Statement:
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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