Manager, Social Media (GameSpot)

Ref#: 36080
CBS Business Unit: CBS Interactive
Job Type: Full-Time Staff
Job Location: San Francisco, CA, US

About Us:

CBS Interactive is the premier online content network for information and online operations of ViacomCBS as well as some of the top native digital brands in the entertainment industry. Our brands dive deep into the things people care about across entertainment, technology, news, games, business and sports. With over 1 billion users visiting our properties every quarter, we are a global top 10 web property and one of the largest premium content networks online.

Check us out on The Muse, Instagram and YouTube for an inside look into 'Life At CBSi' through employee testimonials, office photos and company updates.
Your Day-to-Day:
  • Execute and own the Social Media Marketing & Community strategy for GameSpot
  • Build, execute and maintain consumer messaging and engagement strategies on key platforms to build awareness and drive traffic for Gamespot
  • Build & execute Influencer marketing strategy to support evergreen campaigns 
  • Manage Facebook account with over 4 million fans
  • Create and publish content on channels to support and engage community
  • Analyze all social media data and adjust content to ensure maximum engagement. If content is not performing well, craft strategy to garner the highest engagement possible
  • Strategize and create evergreen content, tap into culturally relevant moments for our brand
  • Be the voice of the Community to the Editorial Team. Build and foster a social community by being proactive rather than reactive.
  • Analyze key community engagement performance metrics (e.g. reach, engagement and sentiment). Take a solutions-based approach to monthly metrics in order to exceed company goals
  • Identify and engage advocates (, highly engaged gamers, etc…) to extend and increase brand awareness
  • Stay up to date on new social media tools, best practices and how other organizations and companies are using them, so that we can continue to be an early adopter of these technologies.
  • Seek out new opportunities for growth (Social Media, Digital Marketing Summits) to learn from your peer group
  • Manage a team of Social Media Producers
What you bring to the team:
You have -
  • Bachelor’s degree in marketing, communications, journalism, English or similar 
  • 4+ years’ experience producing custom social content and managing brand social accounts, preferably in entertainment.
  • Independent creation and successful execution of community-focused marketing campaigns with one or more specific business goals (growth, advocacy, engagement, retention, revenue)
  • Deep understanding of publishing on various social platforms and nuances of the end-user experience
  • Proficient in content management systems and project management systems
  • Flexibility and the ability to work in a fast-paced environment
  • Effective time and project management skills
  • Experience with CRM tools (Sprinklr, Sociaflow, Adobe) 
  • Must have an adaptable writing and content style for a range of genres, be detail-oriented and a stickler for grammar and consistency in voice
  • Experience developing and optimizing visuals and video for social and the ability to use photo and video editing tools to self-serve on content for distribution
  • Ability to work against tight deadlines and flexibility to pivot on strategy and execution when necessary
  • Ability to analyze and leverage social data to develop content quickly to capitalize on social trends
  • Willingness to work nights and/or weekends if necessary
EEO Statement:

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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