EST/VOD Manager, Night Shift - CBS.com

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Ref#: 29639
CBS Business Unit: CBS Interactive
Job Type: Full-Time Staff
Job Location: Los Angeles, CA, US

About Us:

CBS Interactive is the premier online content network for information and online operations of CBS Corporation as well as some of the top native digital brands in the entertainment industry. Our brands dive deep into the things people care about across entertainment, technology, news, games, business and sports. With over 1 billion users visiting our properties every quarter, we are a global top 10 web property and one of the largest premium content networks online. 

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Description:
Division Overview: 
The CBS Audience Network is the largest online network of professional video content that offers massive reach and target audiences for advertisers. CBS.com is at its hub.  Our department is responsible for getting all the entertainment content to CBS.com as well as  to AOL, MSN, Yahoo, YouTube and 300 other premier website partners.  We process thousand of hours of available content at CBS’s Television City making sure that all full-length episodes of current and classic TV shows, short clips and web originals are delivered to our loyal fans.

Role Details: 
We are seeking hands-on Manager for the Night Shift.  Candidate  will be heavily focused on the primary role of managing day to day tasks for packaging and delivery of EST and VOD products. Candidate must have the ability to traffic mezzanine files and/or tapes, plan & schedule resources for ingesting, formatting timelines, and preparing packages including image creation and xml generation for external partners such as Itunes, Amazon, Google Play, SonyVue, Hulu and YouTube.  The manager will also oversee the processes for both Late Night Talk shows and ensure the timely publishing to CBS.com and YouTube.

Your Day-to-Day: 
  • Provide hands-on leadership to an existing team by communicating/setting job expectations, planning, monitoring, and  enforcing systems, policies, and procedures.
  • Act as escalation path for prioritizing products, facilitating corrections to rejections and resolving issues when they arise.
  • Assign tasks using google docs for completion & delivery to VOD & EST partners. Tasks include digitization of tape & broadcast formats, transcoding to multiple digital file deliverables, formatting video, closed caption, and metadata content while adhering to specifications and publishing requirements.
  • Approve all packages prior to VOD deliveries and ensure that all scheduled programming have been received by partners.  
  • Respond and execute VOD audits, root cause analysis, and rejection tracking.
  • Monitor and meet service level agreement for partner delivery and react as needed to ensure deadlines are achieved.
  • Summarize progress status on shift reports and able to create an action plan based on resource, staffing and production schedules.
  • Measure KPIs for accountability and utilization
  • Foster a spirit of cooperation within and between departments.
  •   
Key Projects:
  • Oversee nightly ingest of Primetime & Late Night Shows for immediate delivery to EST/VOD partners.
  • Process live reality TV finales for EST/VOD and CBS.com such as Survivor, Amazing Race, Big Brother which can include numerous bonus clips & promos.
  • Manage tentpole events such as Grammys, Emmys, ACMs, an/dor Tonys that require weeks leading up to and day-of of marketing materials from behind the scenes to the red carpet.
  • Completion of CBS Library content for Partner Launches and CBS.com of currently airing  & library free streaming products.
Qualifications:
What you bring to the team: 
You Have - 
  • Bachelor’s degree or equivalent training & experience in Production or Operations.
  • Previous experience in managing a team is preferred or a minimum of 3+ years direct project management experience in creating and distributing digital video products with ultra-short turnaround times as well as larger scale digital video product launches.
  • Must be able to work 5 pm to 2 am, Sun - Thursday and available during tentpole events.
  • Proven leadership skills – excellent communication, leads by example, provides direction, feedback, motivates and has ability to influence.
  • Strong organizational and communication abilities with experience working with diverse teams. 
  • Quick thinker and excels in the area of problem solving, demonstrate ability to multi-task, display a short learning curve

You Might Also Have
  • Enthusiasm and enjoy TV/Film/Digital Media
  • Experience with FCP or Adobe Premiere Editing Suites.  
  • Knowledge of MACCAPTION, Digital Rapids, Telestream/Vantage.
  • Familiarity with controls in a CMS tool for online publishing
#LI-KF1

All candidates must successfully complete a background check prior to starting employment at CBS Interactive. CBS Interactive is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or status as a veteran. CBS Interactive complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. 
EEO Statement:
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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