Customer Service Representative - 247 Sports

Apply
Ref#: 31596
CBS Business Unit: CBS Interactive
Job Type: Full-Time Staff
Job Location: Brentwood, TN, US

About Us:

CBS Interactive is the premier online content network for information and online operations of CBS Corporation as well as some of the top native digital brands in the entertainment industry. Our brands dive deep into the things people care about across entertainment, technology, news, games, business and sports. With over 1 billion users visiting our properties every quarter, we are a global top 10 web property and one of the largest premium content networks online.

 
Check us out on The Muse, Instagram and YouTube for an inside look into 'Life At CBSi' through employee testimonials, office photos and company updates.
Description:
Role Overview:
  • Our 247, Scout, and SportsLine Customer Service Coordinator will answer inbound customer service emails and phone calls for 247, Scout, and SportsLine. They'll work with the member services team to save accounts, offer upgrades, and cancel accounts where appropriate.

Your Day-to-Day: 
  • Answer inbound calls from potential and existing subscribers to our site
  • Respond to incoming emails from subscribers regarding their account
  • Work with other customer service coordinators to help save account subscriptions
Qualifications:
What you bring to the team:
  • Bachelor’s degree or Minimum 2-3 years working experience
  • Customer Service or Zendesk experience preferred, but not essential
EEO Statement:

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

< Back to job list