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Continual review and re-invoicing of customers as contracts are updated
Process invoices, credit memos and debit memos in a timely and accurate manner
Partner with revenue team to reprocess, reconcile billing, and revise invoices.
Individual and team projects to reach departmental goals
Investigate and resolve customer disputes/issues by working with Client Services, Sales Teams, and other departments, as needed.
Other duties as assigned by management
Assists client service & operatives with customer inquiries into billing & invoices
Works closely with revenue team to ensure accurate GL entries related to billing
SalesForce experience strongly desired
Oracle 11i experience strongly desired
OperativeOne experience preferred
Possess a process improvement mindset & flexible to adapt to changes from process improvements
Ability to work in a high volume, fast paced environment with a sense of urgency
Some college experience, with an emphasis on business or accounting.
Advanced Excel skills strongly required
Strong analytical and organizational skills with high attention to detail.
Ability to meet deadlines and set priorities.
Excellent written and oral communication skills
Must successfully pass a background check.
In addition, CBS will be guided by applicable federal, state and local laws when considering for employment qualified applicants with criminal histories.