Ad Operations ManagerApply
Day to day team management including growth and development of direct reports
Proactively troubleshoot delivery and technical issues to ensure revenue recognition. Field and coordinate resolution of partner initiated issues / escalations
Review and update documentation for best practices, business processes and training to be used by partners and internal resources
Accurate campaign trafficking and creative QA within Doubleclick For Publisher (DFP) -- i.e. Google Ad Manager
Provide training (troubleshooting delivery issues, inventory management, understanding delivery priorities,optimization of campaigns, ad products, etc.) to Sales and Sales Operations as needed
Prioritise workload of the team to account for multiple deadlines and revenue related requirements.
Scope and build out new processes for evolving industry issues that affect the business (e.g. viewability, brand safety, new vendors, privacy laws)
Working with local and global teams to streamline global sales fulfillment processes with remote sales teams. Challenging standard processes and finding where we can build efficiencies across the global organization.
Working with the Director, Ad Operations to deliver support for any project based work on site updates or implementing new tools to improve campaign management processes.
Mentorship and guidance for a team of campaign managers
Minimum 1 year management experience with demonstrable excellence in managing a digital revenue team
Extensive experience with Google Ad Manager 360 (i.e. Doubleclick for Publishers – DFP)
In depth knowledge of creative and HTML QA tools
Experience with video ad operations including OTT, VAST/VPAID, Server Side Ad Integration, Dynamic Ad Integration, etc
Ability to cut through the noise and clearly communicate complex concepts to sales teams or other internal stakeholders
Ability to juggle multiple projects and competing priorities with tight deadlines
Experience with Salesforce and Operative OMS preferred
Keeps up to date on industry trends and has a big picture view of the digital advertising ecosystem
Experience with Programmatic sales/setup